Booking Terms & Conditions& House Rules

• The maximum occupancy of the property is 6 guests.
• Only guests included in the booking are permitted to stay at the property unless agreed in writing in advance.
• The property may not be used for parties, events, celebrations, weddings, commercial activities, or large gatherings without prior written consent.

• Check-in is available from 3:00pm on the day of arrival.
• Check-out is by 11:00am on the day of departure.
• Early check-in or late check-out may be available by prior arrangement but cannot be guaranteed.

• Well-behaved dogs are welcome.
• Dogs must not be left unattended in the property at any time.
• Guests are responsible for cleaning up after their dogs both inside the property and on the surrounding grounds.
• Dogs are not permitted on beds or furniture.
• Any damage caused by pets will be charged to the lead guest.

• Smoking and vaping are strictly prohibited inside the property.
• Evidence of smoking or vaping indoors may result in additional cleaning charges.

• Guests are expected to treat the property, furnishings, fixtures and equipment with care and respect.
• The lead guest is responsible for any loss, damage, breakages or excessive cleaning required during or after their stay.
• Any accidental damage should be reported as soon as possible.

• A refundable breakage/security deposit may be required prior to arrival. The amount will be confirmed at the time of booking.
• The deposit is held as security against damage, breakages, loss of property contents, missing items, excessive cleaning costs, or breaches of these terms and conditions.
• Guests are asked to report any accidental damage or breakages as soon as possible during their stay.
• Following departure, the property will be inspected by the owners or their representatives.
• Provided the property is left in good condition, with no damage, missing items, excessive cleaning requirements, or breaches of these terms and conditions, the deposit will be refunded in full.
• Refunds will normally be processed within 7 days of departure using the same payment method used to pay the deposit.
• Where deductions are required, guests will be provided with details of the damage, loss, or additional costs incurred.
• If the cost of repairs, replacement, cleaning, or other losses exceeds the value of the deposit, the lead guest remains liable for the full amount of such costs.

• Please do not store food in bedrooms.
• Guests are asked to dispose of rubbish responsibly using the bins provided.
• Please leave the property in a clean and tidy condition.

• Please wash, dry and put away all dishes, cookware, glassware and utensils used during your stay.
• Please leave the kitchen in a clean and tidy condition.
• Excessive cleaning required after departure may result in an additional charge.

• Please respect neighbouring properties and the peaceful nature of the surrounding area.
• Excessive noise, loud music or behaviour likely to disturb others is not permitted.

• Children must be supervised at all times, particularly due to the property's proximity to Grimwith Reservoir and surrounding countryside.
• Guests use the property and grounds at their own risk.

• Please ensure all personal belongings are taken with you upon departure.
• Any items left behind will be retained for a reasonable period. Return postage and packaging costs will be the responsibility of the guest.

Before leaving, please ensure that:

• The owners reserve the right to refuse entry or terminate a stay without refund if these terms and conditions are breached or if guest behaviour is considered unsafe, illegal, disruptive or likely to cause damage to the property.

• Guests are responsible for their own safety and that of members of their party during their stay.
• The owners accept no responsibility for accidents, injuries, loss, theft or damage to personal belongings during a guest's stay, except where required by law.
• Vehicles and personal possessions are left at the property entirely at the owner's risk.

• The cancellation policy applicable at the time of booking forms part of the booking agreement and should be reviewed prior to confirming a reservation.

• By making a booking and staying at Grimwith House, guests acknowledge that they have read, understood and agreed to these Terms & Conditions and House Rules.